by Harlene | Apr 29, 2019 | Dealers, HR, HR Policies
Unless you have been hiding out in another country oblivious to your business you already know there is a serious shortage of individuals looking to change jobs that have both prior automotive experience and a proven track record which aligns with what you want to...
by Harlene | Oct 10, 2017 | Dealers, HR, HR Policies
According to PACER, the number of lawsuits filed over wages continues to rise as seen in the chart below, which is based on federal court dockets. A rise of nearly 32 percent has occurred in just four years. This trend is expected to continue to rise over the next few...
by Harlene | Oct 10, 2017 | Dealers, HR, HR Policies
We hate to discipline our children but we know it’s in their best interest to do so. We do our best to make sure we provide consistent discipline, especially when we have multiple children. The same philosophy applies to your dealership. As much as we hate the fact...
by Harlene | Oct 10, 2017 | Dealers, HR, HR Policies
I’ve worked with a number of clients regarding their Dealer Management Systems (DMS) and I’m surprised at what I find at times. I’m even shocked at times at the level of access given to employees who have absolutely no need for the level of access they’ve been given....
by Harlene | Oct 10, 2017 | Dealers, HR, HR Policies
I get asked about once each week for advice on building a sales compensation plan. This is an area, for some reason, dealers are always tinkering with. As you might guess, I am absolutely not a proponent of frequent sales compensation plan changes – even a change to...
by Harlene | Oct 9, 2017 | Dealers, HR, HR Policies
#5 Retaliation In workplace violence, we covered how to report, but when it comes to workplace violence, having a policy on how to report isn’t enough. Reporting often comes with retaliation claims. (In recent years it has been the EEOC’s most common charge)....