Clarifying Your Dealership Training Needs

Clarifying Your Dealership Training Needs

Dealers call me to help them find a “great manager” – GM, GSM, Controller, Service Mgr. This is normally followed by, “I need them to be experienced in Automotive.” I begin to ask questions about the position, duties, etc. and a few will interrupt me and begin...
Finding Talent Using CMETRICS: Part 10

Finding Talent Using CMETRICS: Part 10

CMETRICS are not data points on a chart. I won’t be boring you with big data or complex theories. The CMETRICS I’m talking about are specific things that you should be looking for when attempting to find your next hire. CMETRICS is simply an acronym to help you...
Finding Talent Using CMETRICS: Part 9

Finding Talent Using CMETRICS: Part 9

CMETRICS are not data points on a chart. I won’t be boring you with big data or complex theories. The CMETRICS I’m talking about are specific things that you should be looking for when attempting to find your next hire. CMETRICS is simply an acronym to help you...
Why Can’t I Hire Good People?

Why Can’t I Hire Good People?

The words vary from client to client, but the sentiment is the same each time the phone rings. Why can’t I hire good people? Dealers are often inhibited from growth, not from being able to drive traffic to the store, or from their inability to sell or service cars....