Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

Latest Activity

Paul Potratz posted a blog post

Can we still be friends?

So you won the customer and you made the sale, but now what? For most businesses, this is where the relationship falls apart. There is more you need to be doing after the customer drives off of your lot. On this week's Hard Facts, Samantha discusses how you can turn your past customers into a lead source for drawing in potential buyers.See More
1 hour ago
Serg Kovalev replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"Check out Gateway One Lending and Finance for your prime customers. They accept scores 600+ They are currently accepting small independent dealers."
3 hours ago
Serg Kovalev replied to Mike Patel's discussion Route One DealerTrack or AppOne
"$35 if you are using it for Westlake only. They hit you with additional $50 for DMS. They credit you $50 if you roll 2 deals a month with them though. I personally do not like dealercenter. Web based, slow, constantly logs you out. Horrible customer…"
4 hours ago
Jay Prassel replied to Harlene Doane's discussion Cost of Recontracting a Deal
"Be sure to send the Adverse Action Notice, if necessary."
4 hours ago
Sean Hill replied to Mike Patel's discussion Route One DealerTrack or AppOne
"Westlake's DMS (Dealercenter.net) has RouteOne integrated in it and is the most cost efficient of the DMS products I've seen. It can be as low as $35 per month with no up front cost. And intergrates running credit online with website…"
4 hours ago
Sean Hill liked Mike Elliott's discussion Meet Your New Boss
5 hours ago
Sean Hill liked Mike Elliott's discussion Outstanding auto loans total higher than ever
5 hours ago
Helmi Felfel is now a member of Auto Dealer People
8 hours ago
Rod A Heasley posted a blog post

Time for me to Give Back !

TIME TO GIVE BACK ! Over my professional career in the auto industry I have moved many times to take advantage of opportunities that have been presented to me.  In every move, (12 to be exact), my children and my wife (of 40 years) have been by my side giving me the total support I needed to be successful in every position on the ladder of success, as those decisions were always about “me”. My children have become very successful in their personal lives and I am proud to be a grandparent to 5…See More
9 hours ago
Mike Elliott posted discussions
11 hours ago
Roger Alvey replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"In Seattle I would look for inventory you can make big grosses on which means you need to buy cars as far back of book as humanly possible ...(easy to say right?) Here is my advice to you of how and where you can do that. Copart has at least 2 maybe…"
14 hours ago
Roger Alvey replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"IN Seattle you will also want to hook up with Reliable Credit - Main office is in Portland OR (branches in Lynwood etc) , Credit Concepts out of Eugene Oregon (Offices in Tukwilla) and Oregon Auto Finance (Gold Acceptance in California call the…"
14 hours ago

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Forum

Anyone use AFC Floor plan financing and increase your Limit?

Started by Chris Williamson. Last reply by Jim Willis Jun 3. 2 Replies

I was just curious to the process to increase a floor plan limit with AFC?  Anyone have experience on the process and how often you can increase the line.  For example, do they run your credit again? or do they just automatically increase it?  Also,…Continue

Doing your own repos

Started by Jake C May 29. 0 Replies

I'm a dealer in Minnesota.wondering if anyone can tell me if I need repo insurance if we are doing are own repos?

Auction Genius

Started by Harlene Doane. Last reply by Jay Prassel May 7. 2 Replies

Took a call from a dealer this morning asking the following questionsIs anyone using Auction Genius? If you are can you please share your experience with us?How do you use it? How effective is it for you? How is the cost compared to the…Continue

Tags: inventory, auction

Why Does Manheim Need Access to ALL information on Your Computer?

Started by Harlene Doane. Last reply by Becky Hillig May 6. 7 Replies

I'm completely flabbergasted that Manheim believes they need access to ALL information on my computer.To use several services on their site you are required to use their media player, and although it's not uncommon for some sites to need specific…Continue

Tags: security, manheim

Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long Apr 10. 3 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Will Corona Apr 29. 5 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue

The Latest from Auto Dealer Monthly

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As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. AutoDealerPeople.com maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

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The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact Harlene at DealerStrong dot com in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

Youngest Car Dealer in the US?

Posted by Troy Campbell on April 27, 2014 at 11:53am 15 Comments

My son is 20 yrs old and just got bonded and started his small car lot a month ago. Mistake or success? He was in college and dropped out for the car biz. I taught him about credit and he started building it at 18 and maybe that was a mistake as a father as he would probably be in school still. Thoughts? He seems to be doing things successfully and selling cars. He has not gotten a website just a face book page and it is working. He is a unconventional dealer but maybe the new generation of…

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40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 2 Comments

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…

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INTERNET PRICING

Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments

I JUST OPENED A SMALL RETAIL USED CAR OPERATION IN LONGWOOD,FL. AND WOULD LIKE FEED BACK

ON POSTING RETAIL PRICES ON MY WEBSITE AND CRAIGSLIST. WHAT IS THE CONSENSUS.  POST CONTACT

DEALER OR PUT RETAIL PRICES ON WEBSITE AND CRAIGSLIST?

I JUST OPENED 2 WEEKS AGO AND AM ON VERY TIGHT MARKETING BUDGET SO IF ANYONE OUT THERE

COULD GIVE INSIGHT ON WHAT HAS BEEN EFFECTIVE TOOL TO GET PHONES RINGING AND PEOPLE ON THE LOT? 

THANKS;

CAL HOOKS

APEX AUTO…

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Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 5 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 





what has worked for you and what has not and…

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Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 6 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions



As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…

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