Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

Latest Activity

Dennis Wagner liked Dennis Wagner's blog post Sub-Prime Automotive Finance is Back - Is Your Dealership Ready?
9 hours ago
Randy Martin replied to Michael R Powell's discussion New Dealer Trying to Figure Out What Book Values to Use
"Different dealers have different philopshiphies on pricing. I believe in being under average trade after some recon. Is that tough? Sure, but with a good strategy it is possible. I would say you should focus your strategy on your customers. If you…"
11 hours ago
Paul Potratz posted a blog post

It's Time to Pop the Question

You could have the most talented team on paper, but how can you know they're the right fit? Many businesses struggle with this issue when hiring new team members and promoting current employees. There's one question you may need to ask your team: "Are you committed?” On this episode of Think Tank Tuesday, I explain why. See More
15 hours ago
Mike Elliott posted a discussion

The 5 Biggest Reasons the Wrong People Get Hired

Here's an excellent article from Lou Adler of the Adler Group. He has some great insights for anyone involved in the hiring process.Based on thousands of candidate interviews and leading training programs with more than ten thousand recruiters and hiring managers, there is no doubt the wrong person, not the best person, is often the one hired. Here’s why:Managers define the person before defining the job. Here’s a …See More
17 hours ago
Amanda Meuwissen posted a blog post

What You Need to Know About Canadian Anti-Spam Legislation (CASL)

In December 2010, the Canadian federal government passed a set of new laws concerning the sending of commercial communications over Canadian networks, which took effect as of July 1st, 2014. How does this impact your email marketing program?Any email sent either to or from a Canadian computer, mailbox, or network falls under jurisdiction of CASL. If you have an email address in your marketing database that you…See More
17 hours ago
Dennis Wagner posted a discussion
18 hours ago
John Sternal posted a blog post

Major New Model Change Brings Strength To Old Style

Hello and welcome to this week’s Used Car Market Report, with data and insights on the used car market from Black Book. What a week it has been with the editors being tuned into the online activity and getting on the physical auction lanes, while also getting to touch another majorly redesigned full-size utility, the 2015 Ford Expedition. We also had some interesting discussions within the industry regarding…See More
yesterday
Mike Elliott posted a discussion

We need MORE of this in the USA: Auto-shop class is a win-win for high school grads, dealerships that need mechanics

Two years out of high school, Evan Fischbach is earning $40,000 a year. His secret: shop class.Fischbach, 19, has known he wanted to work on cars ever since he took an automotive class in his junior year of high school in Saline, Mich. His college-educated parents wondered if he was aiming too low.Then when Fischbach was still a junior, a local auto dealer desperate for mechanics hired him as an apprentice in the service bay. Now he’s earning about three times as much as the average 19-year-old…See More
yesterday
Dennis Wagner shared their discussion on Facebook
Monday
Mike Elliott posted a discussion

Recalls have almost no effect on Used Car prices

This has been a bad year for recalls. The US auto industry broke the record for repair campaigns months ago, and with about 25.8 million vehicles needing fixed, General Motors has gotten close to…See More
Sunday
Dennis Wagner posted a discussion

The 21st Ranked Leadership Expert and The 32nd Ranked Sales Expert - Dennis Wagner

Leadership Expert - Ranked 21stSales Expert - Ranked 32ndIt is truly an honor to be recognized for the things that you are so passionate about, but that is not why I do what I do. I strive to help each and every person that I come in contact with to become more successful, a better leader or even a better person if that's what they…See More
Saturday
Michael R Powell posted a discussion

New Dealer Trying to Figure Out What Book Values to Use

Hello All!  I am just starting out (in Alabama) and I am trying to figure out what book values I should expect to pay for cars.  I have been to auctions and bought a few cars off of Craigslist from individuals so far.For the most part I have been using NADA as my valuation guide, however I am finding it very difficult to buy cars in the Average Trade-In to Clean Trade-In range.  Many cars at auction that I would consider to be closer to Rough condition than to Average or Clean end up going for…See More
Saturday
 

Forum

Anyone use AFC Floor plan financing and increase your Limit?

Started by Chris Williamson. Last reply by Dennis Wagner Aug 6. 3 Replies

I was just curious to the process to increase a floor plan limit with AFC?  Anyone have experience on the process and how often you can increase the line.  For example, do they run your credit again? or do they just automatically increase it?  Also,…Continue

Doing your own repos

Started by Jake C. Last reply by Mark Marino Aug 7. 2 Replies

I'm a dealer in Minnesota.wondering if anyone can tell me if I need repo insurance if we are doing are own repos?

Auction Genius

Started by Harlene Doane. Last reply by Tom Hawkins Aug 6. 5 Replies

Took a call from a dealer this morning asking the following questionsIs anyone using Auction Genius? If you are can you please share your experience with us?How do you use it? How effective is it for you? How is the cost compared to the…Continue

Tags: inventory, auction

Why Does Manheim Need Access to ALL information on Your Computer?

Started by Harlene Doane. Last reply by Becky Hillig May 6. 7 Replies

I'm completely flabbergasted that Manheim believes they need access to ALL information on my computer.To use several services on their site you are required to use their media player, and although it's not uncommon for some sites to need specific…Continue

Tags: security, manheim

Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long Apr 10. 3 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Will Corona Apr 29. 5 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue

RULES OF ENGAGEMENT

As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. AutoDealerPeople.com maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

Self promotional photos, videos (in reasonable quantities)and blogs are permitted on your own page as long as they are not deemed to be in poor taste, non-factual in claims or nature, or intentionally damaging to other members.

The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact Harlene at DealerStrong dot com in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

Youngest Car Dealer in the US?

Posted by Troy Campbell on April 27, 2014 at 11:53am 15 Comments

My son is 20 yrs old and just got bonded and started his small car lot a month ago. Mistake or success? He was in college and dropped out for the car biz. I taught him about credit and he started building it at 18 and maybe that was a mistake as a father as he would probably be in school still. Thoughts? He seems to be doing things successfully and selling cars. He has not gotten a website just a face book page and it is working. He is a unconventional dealer but maybe the new generation of…

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40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 2 Comments

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…

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INTERNET PRICING

Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments

I JUST OPENED A SMALL RETAIL USED CAR OPERATION IN LONGWOOD,FL. AND WOULD LIKE FEED BACK

ON POSTING RETAIL PRICES ON MY WEBSITE AND CRAIGSLIST. WHAT IS THE CONSENSUS.  POST CONTACT

DEALER OR PUT RETAIL PRICES ON WEBSITE AND CRAIGSLIST?

I JUST OPENED 2 WEEKS AGO AND AM ON VERY TIGHT MARKETING BUDGET SO IF ANYONE OUT THERE

COULD GIVE INSIGHT ON WHAT HAS BEEN EFFECTIVE TOOL TO GET PHONES RINGING AND PEOPLE ON THE LOT? 

THANKS;

CAL HOOKS

APEX AUTO…

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Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 5 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 





what has worked for you and what has not and…

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Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 6 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions



As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…

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