Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

Latest Activity

Mike Elliott posted discussions
1 hour ago
Roger Alvey replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"In Seattle I would look for inventory you can make big grosses on which means you need to buy cars as far back of book as humanly possible ...(easy to say right?) Here is my advice to you of how and where you can do that. Copart has at least 2 maybe…"
4 hours ago
Roger Alvey replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"IN Seattle you will also want to hook up with Reliable Credit - Main office is in Portland OR (branches in Lynwood etc) , Credit Concepts out of Eugene Oregon (Offices in Tukwilla) and Oregon Auto Finance (Gold Acceptance in California call the…"
4 hours ago
Shanti Satra replied to gdrum's discussion What do you do with your old late model trade-ins? BHPH? Lending ideas?
"If you are looking for finance then you should try govt. bodies for financing. Eg: is one of the places where financing is offered at very nominal rate of interest."
4 hours ago
Roger Alvey replied to gdrum's discussion What do you do with your old late model trade-ins? BHPH? Lending ideas?
"Here is an article I wrote on this exact problem when the topic came up a few months ago over dinner with several of my dealer friends .... The short answer is "Don't forget about Copart" ...their buyer base is now over 1 million…"
5 hours ago
Tony Hayrapetian posted a discussion


How many if any people on this board are in the auto broker industry? I am in the process of getting mine off the ground and could use some advice.I already took the dealers liscense class formed my LLC and we are currently looking for a small location along with getting our bond set up. I just need someone that is or was doing this so I can ask a couple of questions.TonySee More
13 hours ago
Ben Misra (secondarypro) replied to Harlene Doane's discussion Cost of Recontracting a Deal
"Having worked in a 500 sub prime deals a month dealership, we recontacted probably 20%, this was because we wrote every sub prime deal at 115% line 3 / 125% live 5 and spot delivered the car. After rehashing , (may be a strange term these days) ,…"
15 hours ago
Serg Kovalev replied to Mike Patel's discussion Route One DealerTrack or AppOne
"Look into Frazer DMS. It has integration with RouteOne now. That should eliminate your double entry problem at least with those lenders that are signed up with RouteOne. is their website. I think they have 30-day free trial. Best of…"
15 hours ago
Scott replied to Harlene Doane's discussion Cost of Recontracting a Deal
"We are a smaller family owned lot doing 30-45 used a month. That being said we do not deliver a car unless all stips are present. In 4 years I have been here I haven't had a deal not fund. If you do things right and by the book every time, you…"
15 hours ago
Scott Edwards replied to Harlene Doane's discussion Cost of Recontracting a Deal
"From my experience there is no hard cost figure for any single incidence since so many variables are at play.  What it does boil down to is an average amount based on a calculated volume of business over time. But even at that with actual costs…"
15 hours ago
Kristen Smith posted a blog post

Top 100 Radio Markets: Where do you Rank?

The top 100 radio markets are listed in the attached word document, including population. Naturally this information was branded, but it is valuable none-the less. Are you maximizing your reach through radio? This helps to see if your state/area makes the top 100.Radio Markets- Top 100…See More
15 hours ago
Chip Edwards replied to Harlene Doane's discussion Cost of Recontracting a Deal
"Lot's of people will dislike this answer. My goal is ZERO! We are a smaller dealer in a small town. We sell 100 new/used each month, we have 35k people in our city. I believe you should have talented enough people on your desk and finance to…"
15 hours ago


Anyone use AFC Floor plan financing and increase your Limit?

Started by Chris Williamson. Last reply by Jim Willis Jun 3. 2 Replies

I was just curious to the process to increase a floor plan limit with AFC?  Anyone have experience on the process and how often you can increase the line.  For example, do they run your credit again? or do they just automatically increase it?  Also,…Continue

Doing your own repos

Started by Jake C May 29. 0 Replies

I'm a dealer in Minnesota.wondering if anyone can tell me if I need repo insurance if we are doing are own repos?

Auction Genius

Started by Harlene Doane. Last reply by Jay Prassel May 7. 2 Replies

Took a call from a dealer this morning asking the following questionsIs anyone using Auction Genius? If you are can you please share your experience with us?How do you use it? How effective is it for you? How is the cost compared to the…Continue

Tags: inventory, auction

Why Does Manheim Need Access to ALL information on Your Computer?

Started by Harlene Doane. Last reply by Becky Hillig May 6. 7 Replies

I'm completely flabbergasted that Manheim believes they need access to ALL information on my computer.To use several services on their site you are required to use their media player, and although it's not uncommon for some sites to need specific…Continue

Tags: security, manheim

Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long Apr 10. 3 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Will Corona Apr 29. 5 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue


As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

Self promotional photos, videos (in reasonable quantities)and blogs are permitted on your own page as long as they are not deemed to be in poor taste, non-factual in claims or nature, or intentionally damaging to other members.

The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact Harlene at DealerStrong dot com in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

Youngest Car Dealer in the US?

Posted by Troy Campbell on April 27, 2014 at 11:53am 15 Comments

My son is 20 yrs old and just got bonded and started his small car lot a month ago. Mistake or success? He was in college and dropped out for the car biz. I taught him about credit and he started building it at 18 and maybe that was a mistake as a father as he would probably be in school still. Thoughts? He seems to be doing things successfully and selling cars. He has not gotten a website just a face book page and it is working. He is a unconventional dealer but maybe the new generation of…


40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 2 Comments

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…



Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments










Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 5 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 

what has worked for you and what has not and…


Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 6 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions

As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…



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