Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

Latest Activity

Jason Turner posted a blog post

Top 5 Best Practices when posting to eBay classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:1.)  New eBay accounts require some “Seasoning” similar to the historical craigslist landscape. a.)  It’s best…See More
16 hours ago
Paul Potratz posted a blog post

Do You Have Multiple Streams Of Income?

Do you have multiple streams of income? On this week's Think Tank Tuesday: learn how to uncover revenue opportunities you already have, build a long term strategy that is sustainable and create financial peace for your family. See More
17 hours ago
Rebecca Ward posted a blog post

FMLA: How and when you can Use It

Most often, when your employees are sick or life takes its toll, taking paid time off is adequate; however, there are times when  employees needs to take extensive time off for more serious issues. This is when the Family Medical Leave Act (FMLA) comes into play. FMLA took effect in 1993, in an effort to balance work and life with medical needs.  FMLA includes many regulations and provisions, which can make it hard to understand. The following simple information can help you begin to understand…See More
21 hours ago
Eliana Raggio liked Eliana Raggio's event FREE Webinar: How to Defend Against the Advertising Compliance War
22 hours ago
Eliana Raggio posted events
22 hours ago
Eliana Raggio liked Eliana Raggio's event FREE Webinar: How to Protect the Privacy of Your Clients, Your Dealership and Yourself
22 hours ago
Eliana Raggio liked Eliana Raggio's event FREE Webinar: Got Traffic? 5 SEO Strategies to Drive Monster Results
22 hours ago
Eliana Raggio liked Eliana Raggio's event FREE Webinar: Why Your Dealership’s Next Website MUST be Responsive
22 hours ago
Shawn Rob posted a discussion

Lot Pack and Dealer Center

Can anyone tell me where a lot pack is added on Dealer Center software?  I would like to automatically add it to all my deals but cannot figure out the proper place to do so.  If it has to be done individually where is the proper place?Thanks in advance....See More
John Sternal posted a blog post

BHPH Prices Peak For Spring

Hello and welcome to this week’s edition of Beggs on the Used Car Market with used car valuation data trends from Black Book and Ricky Beggs. We trust the market has been good to each and every one of you as a buyer, a seller or a player in the lending side of the business. As I stood on the lanes this week I truly appreciate the comments that were made about the market strength, how some vehicles are identified and listed within the guides, and even the effects that actual VIN decoding plays…See More
Nancy Long replied to C.J. Lyon's discussion Where are people looking for jobs?
"Hi, Yeah you should setup a page on linked in you will get better idea and good references.All the best. "
Paul Potratz posted a blog post

Are Your Leads Real Or Misleading?

Using a third-party provider for leads sounds like a great idea in theory. However you need to make sure that these leads you are getting are worth the money you are spending. Learn how to make the most out of using these other providers to ensure you are maximizing your possible leads.Get the Hard Facts from Samantha Cunningham at POTRATZ, and learn how to provide more opportunities to convert on your website. See More


Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long on Thursday. 4 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Ben Misra (secondarypro) Mar 27. 4 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue

Is Autoshopper Magazine advertising a dead-end?

Started by Serg Kovalev. Last reply by Daniel Reyes Mar 25. 7 Replies

I just went through a few weeks of advertising with Autoshopper Magazine and haven't had a single lead from them. To say more I advertised in 3 most densely populated areas of NYC and got zero return on my investment.Just wondering how is everyone…Continue

Where are people looking for jobs?

Started by C.J. Lyon. Last reply by Nancy Long on Saturday. 4 Replies

Hello everyone. I am pretty new to this site. I have been in the car business since 2009 and have found success in sub-prime financing. I have been doing it now for the last year and a half at a couple different dealerships. My current position is…Continue

GapWise VS OwnerGuard

Started by Ayrat Yunusov. Last reply by Scott Edwards Feb 21. 7 Replies

Can someone give me a good advice on which GAP company to use. It seems like OwnerGuard is cheaper, but GapWise has better reputation. Does anyone sell OwnerGuard's GAP contracts and how are they when it comes to claims?  Continue

Buying Cars with no title's?

Started by Rob Wilson. Last reply by Nancy Long Feb 10. 2 Replies

I had a chance to buy a van that needed minor repairs, sounded like a great deal until the words "we don't have the title" came out. So of course I turned it down but it did get me thinking seems like something could be done. This deal they said the…Continue


As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

Self promotional photos, videos (in reasonable quantities)and blogs are permitted on your own page as long as they are not deemed to be in poor taste, non-factual in claims or nature, or intentionally damaging to other members.

The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 1 Comment

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…



Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments










Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 4 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 

what has worked for you and what has not and…


Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 5 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions

As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…


10 Key Characteristics of the BHPH Customer

Posted by Alan Mosher on March 21, 2013 at 2:01pm 2 Comments

It is easy to sell more cars in the Buy Here-Pay Here industry. All you have to do is say “Yes”. The challenging parts are knowing which customers to say “Yes” to and how to collect the balance of the loan.

In order to make that decision, there are 10 Key Characteristics that are important…



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