Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

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Profile IconDon Brown, James J, Kristie Jo Judkins and 10 more joined Auto Dealer People
5 minutes ago
Mike Elliott posted a discussion

The Social Media Fallacies That Are Hurting Your Business

Let’s face it, there are a few misconceptions about how to use social media. Some people think it’s useless, while others go hog wild with their posting strategies. In this blog post I will go over some of the misconceptions I’ve learned along the way of being a social media coordinator to achieve maximum satisfaction and maximum results from your social media campaigns.Social OverloadFirst and foremost, I can’t tell you how many marketers I’ve spoken with that say more is better, and give…See More
1 hour ago
John Sternal posted a blog post

Gas Prices Decline And So Does The Market

Here is this week's Used Car Market report with the latest data from Black Book. The market continues the more traditional seasonal movements and for the first three weeks of July the average change amount has increased within the cars and trucks. This past week the cars average segment change was -$68 as compared to the previous two weeks of -$56 and -$45. This past week at the -$68…See More
18 hours ago
Steve Cortes replied to gdrum's discussion What do you do with your old late model trade-ins? BHPH? Lending ideas?
"If you are a CAC dealer you can utilze the 'Collection Only" program. With this program you can finance any make or model with no stips. Your down payment is your upfront money, CAC will collect the payments and send you 80% of the payment…"
yesterday
Jared Bell replied to gdrum's discussion What do you do with your old late model trade-ins? BHPH? Lending ideas?
"If they still have life in them, put them on the streets and finance them in house.   Once they pay it down or off then you can roll them over into a CAC or WestLake deal and use that vehicle for a down payment again.  Look into ASC…"
Sunday
Paul Potratz posted a blog post

Don't use that tone of voice with me

Recently, certain companies have faced major scrutiny for poor handling of customer concerns. How you treat customers is a reflection on how your business operates as a whole.This week on Hard Facts, Samantha details proven strategies for handling customer concerns online. Learn how to manage the reputation of your business to avoid a possible crisis.See More
Friday
Randy Martin replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
" With the older cars like your Miata and '98 Camry you need to find a local loan company that will do a loan for loan or trade value. Then get the customer to put the balance down. CAC isn't going to work on a car like this where you…"
Friday
John Sternal posted a blog post

BLACK BOOK & FITCH RATINGS RELEASE LATEST VEHICLE DEPERCIATION REPORT

Depreciation rates on used vehicles are nearing levels not seen since the recession, though the trend will soon reverse and likely lead to marginally higher losses for U.S. auto ABS, according to the latest joint vehicle depreciation report from Black Book® and Fitch Ratings. Click here to download the full report. According to Black Book, both new and used vehicle markets are seeing positive growth…See More
Thursday
Randy Martin replied to gdrum's discussion What do you do with your old late model trade-ins? BHPH? Lending ideas?
" Are you using Craigslist? The older, cheaper cars are gold there. I traded a horrid 1986 300ZX and sold it the next day to a guy an hour away on Craigslist. My policy is to turn this cars as quickly as possible. I make profit on some and…"
Thursday
gdrum posted a discussion

What do you do with your old trade-ins? BHPH? Lending ideas?

I am a CAC / Westlake dealer and take in a huge amount of trade-ins every month since down payment cash is low these days at least in my area. What do you do with these? At tax time its super easy to unload them for cash but the rest of the season they sit around and sell very slow. I get 97 suburbans, silverados, 96 cadillacs with 90k miles but have no means to finance them. Are there products out there which would utilize collections without a buy back policy? Warranty companies for this…See More
Thursday
Fin Wang replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"Thanks for your input Ken,  I'm still in between on where I want to be.  I've got a range of cars now, and I'm trying to see what works best.  I am not sure if I want to do BHPH right now, as I do not have the capital…"
Thursday
ken yang replied to Fin Wang's discussion New Dealer opening up in Seattle, any advice or suggestions for me?
"Fin, I've been where you are now. First of all, you have to decide if you're going to be a "like new" used car dealer (meaning you sell newer cars), or a more "affordable" used car dealer (older cars). It will be very…"
Wednesday
 

Forum

Anyone use AFC Floor plan financing and increase your Limit?

Started by Chris Williamson. Last reply by Jim Willis Jun 3. 2 Replies

I was just curious to the process to increase a floor plan limit with AFC?  Anyone have experience on the process and how often you can increase the line.  For example, do they run your credit again? or do they just automatically increase it?  Also,…Continue

Doing your own repos

Started by Jake C May 29. 0 Replies

I'm a dealer in Minnesota.wondering if anyone can tell me if I need repo insurance if we are doing are own repos?

Auction Genius

Started by Harlene Doane. Last reply by Jay Prassel May 7. 2 Replies

Took a call from a dealer this morning asking the following questionsIs anyone using Auction Genius? If you are can you please share your experience with us?How do you use it? How effective is it for you? How is the cost compared to the…Continue

Tags: inventory, auction

Why Does Manheim Need Access to ALL information on Your Computer?

Started by Harlene Doane. Last reply by Becky Hillig May 6. 7 Replies

I'm completely flabbergasted that Manheim believes they need access to ALL information on my computer.To use several services on their site you are required to use their media player, and although it's not uncommon for some sites to need specific…Continue

Tags: security, manheim

Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long Apr 10. 3 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Will Corona Apr 29. 5 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue

RULES OF ENGAGEMENT

As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. AutoDealerPeople.com maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

Self promotional photos, videos (in reasonable quantities)and blogs are permitted on your own page as long as they are not deemed to be in poor taste, non-factual in claims or nature, or intentionally damaging to other members.

The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact Harlene at DealerStrong dot com in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

Youngest Car Dealer in the US?

Posted by Troy Campbell on April 27, 2014 at 11:53am 15 Comments

My son is 20 yrs old and just got bonded and started his small car lot a month ago. Mistake or success? He was in college and dropped out for the car biz. I taught him about credit and he started building it at 18 and maybe that was a mistake as a father as he would probably be in school still. Thoughts? He seems to be doing things successfully and selling cars. He has not gotten a website just a face book page and it is working. He is a unconventional dealer but maybe the new generation of…

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40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 2 Comments

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…

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INTERNET PRICING

Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments

I JUST OPENED A SMALL RETAIL USED CAR OPERATION IN LONGWOOD,FL. AND WOULD LIKE FEED BACK

ON POSTING RETAIL PRICES ON MY WEBSITE AND CRAIGSLIST. WHAT IS THE CONSENSUS.  POST CONTACT

DEALER OR PUT RETAIL PRICES ON WEBSITE AND CRAIGSLIST?

I JUST OPENED 2 WEEKS AGO AND AM ON VERY TIGHT MARKETING BUDGET SO IF ANYONE OUT THERE

COULD GIVE INSIGHT ON WHAT HAS BEEN EFFECTIVE TOOL TO GET PHONES RINGING AND PEOPLE ON THE LOT? 

THANKS;

CAL HOOKS

APEX AUTO…

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Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 5 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 





what has worked for you and what has not and…

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Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 6 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions



As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…

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