Auto Dealer People is an Automotive Social Network for auto dealers, dealer personnel and allied and finance industry partners.

Latest Activity

Kenny Winston posted a discussion

Used car dealer start up questions

Hello all,Thanks for the ad to the group.I am wanting to start my own lot. I have been in the car business for 17 years in sales and as an Internet sales manager.I have lots of questions and need some guidance.I have found a location I am very interested in. 15,000 cars a day traffic, 3 bay garage, holds up to 60 vehicles, and a great lease.I just need to know what order to do things in. I spoke to a couple banks about a loan/credit line and they were both concerned with why I am leaving my…See More
5 hours ago
Virgil Stanphill posted a blog post

A Book That Should Be Read By Every Sales Manager On The Planet

There's a book that every sales manager on the planet (and after that their sales team) should have in their possession and that's "Mindset: The New Psychology of Success". It's main premise is that people's actions are motivated by either a "fixed" or a "growth" mindset.A fixed mindset is focused on success. A growth mindset on stretching, growing and learning. A fixed mindset believes success = proving I'm smart, and/or talented. A growth mindset believes success = stretching to learn…See More
7 hours ago
Virgil Stanphill commented on Paul Potratz's blog post Can You Process This?
"Excellent - and, you just inspired what my first post will be about on the forum! (New here) Not intending to start a sports team debate but one of the things I really enjoy doing is going to the Dallas Cowboys (and others) website and listening to…"
8 hours ago
Virgil Stanphill liked Paul Potratz's blog post Can You Process This?
8 hours ago
Kenny Winston is now a member of Auto Dealer People
8 hours ago
John Sternal posted a blog post

SWAPALEASE.COM COLOR ANALYSIS: TODAY’S CARS ARE 50 SHADES OF GREY

CINCINNATI, OHIO (January 28, 2015) – In truth, there may not be 50 different shades, but 80% of the cars and trucks in the Swapalease.com auto lease marketplace are in the gray family (including white and black). Swapalease.com, the nation’s largest car lease marketplace, analyzed colors of its entire online ecosystem and discovered that the grayscale dominates the automotive landscape.Specifically, the colors black (31.4%), white (19.6%), silver (13.1%), dark grey (9.1%) and grey (6.5%) are…See More
14 hours ago
Paul Potratz posted a blog post

Can You Process This?

In order to run a successful business you must have a solid process in place. You must reinforce it and make it a habit to avoid internal chaos. On this week's Think Tank Tuesday, learn what you can do to improve your company's process. Your customers will notice.See More
yesterday
Eliana Raggio liked Eliana Raggio's event FREE WEBINAR: Ready...Set…Grow Your Fixed Ops with This Digital Gameplan!
yesterday
Eliana Raggio posted events
yesterday
Eliana Raggio liked Eliana Raggio's event FREE WEBINAR: The Cold Hard Truth about BDCs…and why you need a BDD
yesterday
Stephanie Hamilton posted a blog post

Top 5 Customer Peeves

Have you been in this situation before?“Hi, I am X, a buyer of the truly awful product sold by you and after months of pure misery, I want a refund.”“I am so sorry for your pain. However, it is only my manager that can deal with this. Let me connect you…”Start Muzak.Annoying as hell, right?I read this on an LinkedIn Pulse article the other day and it struck a major chord in me. “We are all customers to each other” – that is simply the best thing I have read about customer service, in a grand…See More
Tuesday
Jim Willis replied to Randy Martin's discussion Which Floorplan company do you prefer
"Our Lender's floorplan is quite different than others... they give you a 1 year float, a checkbook to buy cars off the street, and they're accepted at the same auctions as AFC and Next Gear.  Additionally depending on your state, the…"
Monday

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Forum

Anyone use AFC Floor plan financing and increase your Limit?

Started by Chris Williamson. Last reply by Frank Nov 16, 2014. 3 Replies

I was just curious to the process to increase a floor plan limit with AFC?  Anyone have experience on the process and how often you can increase the line.  For example, do they run your credit again? or do they just automatically increase it?  Also,…Continue

Doing your own repos

Started by Jake C. Last reply by Clem Muhammad Oct 6, 2014. 3 Replies

I'm a dealer in Minnesota.wondering if anyone can tell me if I need repo insurance if we are doing are own repos?

Auction Genius

Started by Harlene Doane. Last reply by Tom Hawkins Aug 6, 2014. 5 Replies

Took a call from a dealer this morning asking the following questionsIs anyone using Auction Genius? If you are can you please share your experience with us?How do you use it? How effective is it for you? How is the cost compared to the…Continue

Tags: inventory, auction

Why Does Manheim Need Access to ALL information on Your Computer?

Started by Harlene Doane. Last reply by Mark Jacobs Dec 31, 2014. 8 Replies

I'm completely flabbergasted that Manheim believes they need access to ALL information on my computer.To use several services on their site you are required to use their media player, and although it's not uncommon for some sites to need specific…Continue

Tags: security, manheim

Digital Signatures and Laser Printing

Started by Gabriel Mitri. Last reply by Nancy Long Apr 10, 2014. 3 Replies

Hi Folks, I just opened up a used car dealership here in California and I couldn't be more excited. As I cope with all the crazy feelings and emotions bouncing around my body I'm working hard to offer my customers a great buying experience. In doing…Continue

Problems with live or web auctions?

Started by Bill Hebert. Last reply by Bill Hebert Apr 9, 2014. 7 Replies

Has anyone had any issues with buying inventory at live or at web auctions?If so, what kind of problems? Continue

What CRM / ILM do you use?

Started by Ayrat Yunusov. Last reply by Gary Lipps Apr 9, 2014. 19 Replies

I'm searching for a CRM/ILM for our independent used car store. I've been going through a lot of demos and it seems like there are a lot of choices on the market... Dealersocket, Elead and Car-Research are very similar and look decent, but kind of…Continue

Best place to get Secondary Leads or BK Leads

Started by C.J. Lyon. Last reply by Will Corona Apr 29, 2014. 5 Replies

Hey guys, right now I am the head of our Secondary department. We are pulling leads from Auto Friend Leads and Auto Credit Express. So far they are working out pretty good but I am wanting to expand our Secondary department and add another…Continue

The Latest from Auto Dealer Monthly

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RULES OF ENGAGEMENT

As a part of Used Car University, LLC, this site is intended for the betterment of automobile dealers and their teams.

While we welcome all members of the allied and finance industry, we expect posts to be helpful, for the purpose of dealer education and informative - not solicitations. AutoDealerPeople.com maintains the express rights to determine what content is appropriate on this site. Blatant attempts to mass solicit, harass, insult or threaten will not be tolerated, and may result in banning.

Self promotional photos, videos (in reasonable quantities)and blogs are permitted on your own page as long as they are not deemed to be in poor taste, non-factual in claims or nature, or intentionally damaging to other members.

The exchange of contact information and detailing of services offered if requested by a dealer or dealership personnel is certainly welcomed, but any unpaid advertisements about your product or services are otherwise prohibited. Should you have a question about these rules please contact Harlene at DealerStrong dot com in advance.

We thank you and look forward to serving the auto dealer community.

Blog Posts

Youngest Car Dealer in the US?

Posted by Troy Campbell on April 27, 2014 at 11:53am 15 Comments

My son is 20 yrs old and just got bonded and started his small car lot a month ago. Mistake or success? He was in college and dropped out for the car biz. I taught him about credit and he started building it at 18 and maybe that was a mistake as a father as he would probably be in school still. Thoughts? He seems to be doing things successfully and selling cars. He has not gotten a website just a face book page and it is working. He is a unconventional dealer but maybe the new generation of…

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40% of your buyers are Gen Y. Do you know how ro sell them?

Posted by Aileen Crass on September 3, 2013 at 12:10pm 2 Comments

Born in the late '80s and early '90s, Gen Y, accounts for about 21 percent of the total population, and 40 percent of the car-buying population. And this doesn't even account for who they are influencing. They are the most influential car buying population after the baby boom. Not only do they influence other Gen Y buyers, but they also influence their parents.

We have seen an interesting shift in buying dynamics over the past few years. While Gen X turned to their parents for advice…

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INTERNET PRICING

Posted by CAL HOOKS on August 26, 2013 at 12:47pm 3 Comments

I JUST OPENED A SMALL RETAIL USED CAR OPERATION IN LONGWOOD,FL. AND WOULD LIKE FEED BACK

ON POSTING RETAIL PRICES ON MY WEBSITE AND CRAIGSLIST. WHAT IS THE CONSENSUS.  POST CONTACT

DEALER OR PUT RETAIL PRICES ON WEBSITE AND CRAIGSLIST?

I JUST OPENED 2 WEEKS AGO AND AM ON VERY TIGHT MARKETING BUDGET SO IF ANYONE OUT THERE

COULD GIVE INSIGHT ON WHAT HAS BEEN EFFECTIVE TOOL TO GET PHONES RINGING AND PEOPLE ON THE LOT? 

THANKS;

CAL HOOKS

APEX AUTO…

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Best Dealer application to use for wholesale/Retail on you Smartphone?

Posted by Fadi Fayyad on August 15, 2013 at 6:28pm 5 Comments

Fellow Dealers, 

I wanted to get some feedback on what Dealer applications (VIN scanner) that has worked for you successfully and what do you recommend. i came across few applications from doing my research. i would like to get something that handy and useful along with a carfax report details and pricings and pricing comparison for auction,wholesale,auto trader , and retail, trade-in value. 





what has worked for you and what has not and…

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Any suggestions on warranty companies for VW and AUDI

Posted by jeff anthony on June 20, 2013 at 11:58am 8 Comments

I am seeking suggestions on warranty companies who service VW and Audi units. thanks

Secondary Finance Pay Plan

Posted by David Disbrow on April 16, 2013 at 11:30pm 6 Comments

In a new car and truck dealership, what is a good payplan for a secondary finance manager with 3 secondary salespeople under him? Also, how would you pay the salesperson who first greeted the customer?  There always seems to be discord between the primary dept and secondary department. Are there any suggestions to bring harmony to the 2 departments?

Any and all suggestions are welcome

Disclose credit reporting to customers

Posted by Grace Romero on April 9, 2013 at 4:26pm 11 Comments

Hey Everyone.

We just got approved to report with Transunion (2-3 months waiting period for testing)
My question is now that will be reporting do we need to notify customers and is there a certain text/disclousure/law we must include in our notices to our customer?

Not too many resources online for this and any help is greatly appreciated!

Designing Promotions for Your BHPH Dealership - Part 2

Posted by Alan Mosher on March 28, 2013 at 12:09pm 1 Comment

Part 2 - Collections Promotions



As I said in the first part of this series here, properly designed promotions are more fun than advertising. Promotions should involve your employees, your customers, friends, family, neighbors, etc. All promotions should be done in a festive atmosphere. Plan the promotions so that as many customers as possible are…

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