A great CRM can provide a significant advantage, not only by tracking customer history but also by integrating all departments – sales, service, internet, etc., into one seamless money generating machine. But how does one use a CRM to make the biggest impact?
Join us for this free 1 hour webinar as we discuss the top program strategies that guarantee success when using your customer relationship management tool. We'll be covering:
•Key elements to look for when choosing a CRM
•How continuous coaching, counseling and creating buy-in of key fundamentals produces measurable and successful results driving maximum sales and profits for the dealers that execute them.
•How to leverage a true 360 degree customer view and how key processes and fundamentals have proven to increase retention and loyalty.
•How effective communication through targeted marketing initiatives will attract and keep customers throughout the relationship life cycle.
With his vast expertise gathered over the years, Bill Wittenmyer will present a definitive aggressive strategy to gain new customers, keep existing ones and reach out to those that have not remained loyal.
A CRM is a big investment with potentially enormous rewards so take advantage of this opportunity to learn the 6 CRM Strategies Guaranteed to Maximize Revenue. This is a webinar you can’t afford to miss!
Presenter: Bill Wittenmyer is the Vice President of ELEAD One. In addition to his daily responsibilities of the sales division, Bill also handles all OEM relationships for the company and key accounts such as Autobytel. Prior to joining ELEAD in 2002, Bill spent over 10 years in automotive retail holding various positions in operations management with organizations such as the Coggin Automotive Group. Bill is active in several prominent automotive forums, speaking at numerous venues each year and, as a representative of ELEAD One, was a finalist for the American Honda Premier Partner Award.