For Release 04/08/2013

Upcoming Boston Workshop

Used Car University Announces Upcoming Workshop

Finding $500,000 of Additional Gross Profit in Your Used Car Department

to be held in Boston, MA

Sarasota,FL— 04/08/2013— Today, Used Car University announced that it will be presenting its workshop, Finding $500,000 of Additional Gross Profit in Your Used Car Department, in…

It is easy to sell more cars in the Buy Here-Pay Here industry. All you have to do is say “Yes”. The challenging parts are knowing which customers to say “Yes” to and how to collect the balance of the loan.

In order to make that decision, there are 10 Key Characteristics that are important…

We don’t promote conferences very often. Those who have seen KPA at conferences know that we attend nearly all of them, speak at most, and engage with dealers as our primary reason for going. These things make promotion of the events challenging as we know that we’re getting a benefit from them so it’s almost like “double dipping” when we promote them as well.

Every…

You've decided to go outside your dealership to get something handled.  After a lot of thought, you realized it would be better to spend money with the right experts and handle things once, than to save money on paper and take your people away from what they do best for you.  Many times that's exactly what you should do.  But how do you know you have the right company for what you really need?      

To help you see how to rate a company or service, I will be using our company…

Managing a Buy Here – Pay Here dealership can be like walking a tightrope. A manager needs to balance creating a friendly atmosphere against the need to maintain a business relationship. Potential customers should feel welcome when they come in to purchase a new vehicle and current customers should feel…

You've evaluated the numbers.  Met with your managers.  Decided the goals for the rest of the year.  Now the only question is, how and when should you hire additional sales people?  Is there actually a best time to put new people on your floor?  Let's look at the possibilities.  

HIRING WHEN THINGS ARE SLOW  

When things are slow there are two huge benefits to hiring new people.  First - You cna take your time and make sure they get their feet under them.  Let…

Imagine driving more chat conversations than you ever thought possible!  Proactive dealer chat invitations have …

You cannot manage what you can’t measure.  As more and more consumers flock to your dealership website, you must focus your attention to optimizing the ease of which your prospects obtain information about you. …

ActivEngage was recently honored to have its CEO and Co-Founder Todd Smith featured as a keynote presenter as the Ignite! Dealer Summit. Todd’s workshop highlighted more than 17 easy to use and powerful online tools and …

CarChat24 will provide hosted Free Advanced Auto Dealer Chat Software for (“All Car Dealer’s NEW or Used”) after final Beta testing. Expected release in late January to early February. Hosted Advanced Chat software designed for Car Dealers FREE!

Anyone interested in this always free version should go to the appropriate URL below to register. Once we launch we will send a link to all the registered Always Free users. It’s that simple,…

Mark Tewart's “High Performance Management Workshop”

When:   Monday, September 19^th and Tuesday, September 20th

Where:   Hilton Cincinnati Netherland Plaza (35 West Fifth St.)  Cincinnati OH

Times:      8:30 - 4:30 Wednesday and 8:30 - 3:00 Thursday…

Price cutting is a self-inflicted wound. Nobody holds a gun to your head and makes you cut your price. I know that many of you are thinking right now: "There is so much competition today that you can't maintain profits," "Everybody is giving everything away," "The salespeople can't negotiate," and "Everybody knows our pricing from the Internet..." Blah, Blah, Blah. Stop whining about price!

Only about ten percent of buyers buy on price alone. For that ten percent, you can…

Why the Gen Y is in the driver’s seat & why we need to pay attention!

Are we still assuming the customer will come to you because of you? Or better yet said “They will come to you because of you?”  

Place your seat in an upright position and think again! You may end up kicking your own rear down the road.

A study was…

(if interested in a custom Facebook page for your business, skip to the very bottom for samples)

Jim Ziegler recently posted a link to an article on his Facebook page by Command Partners titled "Why 99.5% of Social Media Gurus are Clowns." I couldn’t agree more and the article got me to thinking, Am I a Clown or a Guru? Every time I turn around someone is…

We've all seen ads looking for sales pros.  Dealer web sites invite us to meet their "professional" staff.  Customers all want to be handled "professionally."  Yet, there is still a perception that having a real professional staff is a matter of luck or just playing the numbers game in hiring.  However, luck has nothing to do with professionalism.  Like everything else we've talked about, it's a choice.  But, it's a choice that can be influenced.

First, to determine what is…