The automotive social network for dealers and dealership management
October 2010 Blog Posts (13)
Those Kiwis know a thing or two about customer service, ay?
The first I knew about the scam was when I got a call from a journalist saying that if she had…
ContinueAdded by Charles Bayer on October 28, 2010 at 10:30pm — No Comments
Where in the world is your finance penetration?
Many dealers are voicing that sentiment these days. Far too few have done anything about it. Some have learned to use computer software with skill. They use the apps on iPhones, iPads, and Blackberries. They have created an effective Web site. They use FaceBook and Twitter and… Continue
Added by Rebecca Chernek on October 27, 2010 at 5:07pm — No Comments
What changes have you seen in the Special Finance market in the past few months?
"We have noticed that AmeriCredit and Capital One [Auto Finance] have opened up their parameters some. We have been struggling with Chase, who has not yet updated their scorecard. From what we understand, that change will happen soon. ..." - Chris Kahrs, General Manager, John Amato Hyundai Mazda, Milwaukee, WI
"In the past few months, we have seen many… Continue
Added by Jenny Murphy Bloodworth on October 25, 2010 at 12:00pm — No Comments
An Interview with Glynn Rodean of New Vision Sales: Automotive Dealer BDC, Car Dealer BDC, BDC for Auto Dealers
Part 1
An Interview with Glynn Rodean about personal tenacity, the vacuum of training in the Automotive Industry and his desire to start an Automotive BDC. Part 1 of 14 http://www.youtube.com/watch?v=EMbXdLOlB_w
Part…
ContinueAdded by Glynn Rodean on October 22, 2010 at 4:28pm — No Comments
When to make the Hard Decisions in a Dealership
In Dealers that are successful, they make the hard decisions.
The gather information, investigate, counsel with whom they need to and decide. Once that decision is made, it is broadcast to everyone it needs to be and implemented immediately.
In Dealers that are struggling, this process is broken.
Most often, they make no… Continue
Added by Leonard Buchholz on October 21, 2010 at 1:58pm — No Comments
Smart Customer Service
these days, but it's always good to remember that a little kindness can pay off in a big way.
http://www.fastcompany.com/1696663/why-is-it-so-hard-to-be-kind
So which dealer would… Continue
Added by Kim Long on October 21, 2010 at 12:16pm — 5 Comments
AutoMax Blog
Added by Craig Lockerd on October 15, 2010 at 2:00pm — No Comments
19 Regulations Every Dealer Should Know
In an effort to alleviate some of the stress caused by trying to understand the compliance issues dealers must contend with, here are… Continue
Added by Jenny Murphy Bloodworth on October 15, 2010 at 11:02am — No Comments
Baby Born At Dealership
Although this news story did leave out a few details - like how many dealership employees knew what was happening at the time. It's a great story of a rush to the hospital that got sidetracked - right to a dealership parking lot.
Car Dealership Baby
It appears the… Continue
Added by Harlene Doane on October 15, 2010 at 9:30am — 1 Comment
What Is Social Media Really, And How Can It Help My Dealership?
It's not the end all be all, that's for sure. What? But David I've been to one of your seminars, I've seen all your webinars and have read your blog posts, you're a social media guy... aren't you? In a sense you could make the argument that I am, I do preach it, I'm passionate about it and I feel that every dealership in the country can benefit from it to one…
Added by David Johnson on October 13, 2010 at 3:37pm — 2 Comments
Excuses Are Like…
Becky Chernek of Chernek Consulting, Inc., who is one of the finest F&I trainers in the industry,… Continue
Added by Jim Radogna on October 9, 2010 at 9:12pm — No Comments
Top 10 Facebook/Twitter Offenses
10. Clogging up my feed. Spread out your posts please. For businesses, try HootSuite; you can schedule them out.
9. Liking everything.
8. Typing with CAPS LOCK on all the time.
7. Sending invitations asking me to join the same app several times… Continue
Added by Jenny Murphy Bloodworth on October 7, 2010 at 5:23pm — 8 Comments
The gurus’ guru
Forbes World’s Billionaire lists the combined net worth of Bill Gates and Steve Jobs at US$58.5…
ContinueAdded by Charles Bayer on October 5, 2010 at 9:24pm — No Comments
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