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Tim Burns
- San Angelo, TX
- United States
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Tim Burns's Groups
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Internet Retailing
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AutoMax Group
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F&I Processes & Products
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Automotive Special Finan…
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Tim Burns's Discussions
Today I Am Thankful For ...
Replied Nov. 25, 2009
Best way to keep an after hours deal together?
Replied Aug. 5, 2009
Best way to keep an after hours deal together?
Replied Aug. 5, 2009
Tim Burns's Page
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First. I'm not debating you. Next, you like the sound of your own voice too much for my liking. You haven't read eveything I've posted. Finally, I spent most of '08 in CA import stores "fixing" their F&I departments. I've worked for a lease facilita…
I'm crunched for time but I've been thinking about this further. The Internet is just another tool. You HAVE to get them into the showroom. You can't do a feature-benefit presentation over the web! You can't build value in your product. ANY 8TH grad…
@ Jeremy. Trades are still a good reason to get them in. Five years ago I used an online form the customer could fill out & send back. It had the year/make/model, VIN, etc...But we also asked them to "grade" several areas of the trade on a 1-10 scal…
Charlie, you & I usually agree, so I'll be Devil's Advocate.
It's been my experience that Internet Departments ARE still needed but they're not structured correctly. Here we are, 15 years after most dealers went online and there is no hard/fast rul…
@ Marv - Thank you.
@ Ted - Correct me if I'm wrong here, but if a pay plan is structured correctly, F&I can't be over-paid. It's the only department that has no overhead. It's been MY experience that dealers have taken this opportunity to get gree…
I passed your contact info to a rep I have in Texas who specializes in special finance dealerships.
It has been my preception that many of the talented F&I people still expect to make the same money they did 5 years ago. I have interviewed several top producers that "won't work for 4-5k a month." I think many of them could find jobs IF they lowere…
Comment by Tim Burns just now Delete Comment Hey Marv,
It's starting to loosen up a little, but here's what I'm running into now. A lot of stores had to let go of good F&I people or move them to a desk because of the downturn in sales. Also, I can'…
Hi Tim. I certainly wish you the best in your quest. I have a friend who's in a similiar situation who's been without work for the last year. Impeccable resume' and numbers to back it up. He keeps running into the same brick wall that you're describ…
My new resume is posted. I'm seeking a new position as Finance Director or GSM. Can start January 2010.
Link to resume at http://bit.ly/6iDwnc or see attached. Call 817-240-9823. Thanks! Tim Burns
It reminds me of a long lost friend, an old manager of mine who would work into every sales meeting, "Thank God I can SELL!"
http://g2gglory2god.blogspot.com/2009/11/time-for-thanksgiving.html
Interesting question, Harlene. I think it begs more questions also. The dealer should maintain a daily social media presence by now, no question. I think you'll find a lot of top salespeople are already doing so, regardless of the "face of the deale…
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F & I - Hiring Experience Versus Promoting From Within
I recently took a year off from retail after spending the last 12 years as a Finance Director. I wasn't "burnt out" and I still have a great reputation in the industry, with the lenders and former employers. I simply had some personal (family health) issues to attend to and needed the extended vacation.
In the meantime, we all know what happened to the economy and specifically to retail auto sales. When I started making a few calls, investigating the possibility of returning to a dealership set… Continue
In the meantime, we all know what happened to the economy and specifically to retail auto sales. When I started making a few calls, investigating the possibility of returning to a dealership set… Continue
Posted on April 28, 2009 at 9:46am — 13 Comments
Comment Wall (2 comments)
- At 11:16am on December 31, 2009,
Charlie Hernandez said… - Hi Tim,
A BDC is the way to go. These are people that report to a GSM or SM and gives them the progress of business that the sales staff hasn't been able to sell. Sometimes a BDC person can find out from a customer that didn't buy yet that they didn't like the salesperson. But a BDC will continue to contact the customer until they buy. I wish when I was selling cars in the day that I had an assistant like the BDC and I would have sold more cars. Joe Girard had more than one assistant to sell all those cars. Can you imagine him with a BDC? HAPPY NEW YEAR TIM!!
- At 3:41pm on April 28, 2009,
Steve Stoll said… - Tim:
First of all, timing is everything both in life and in business. Keep your head up and try to remember that "Persistence and Energy Can Conquer All Things." What I'm finding nationally is that Dealer Principal's are trying to be as loyal as possible to existing employees as they're forced to cut expenses and fixed operating costs as much as possible.
Secondly, please feel free to conatct me to discuss some possible opportunities that may potentially be of interest to you. You can reach me at 859-466-8020 or at TheStollGroup@aol.com.
Steve
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