This group is to exchange ideas on best practices in the finance office. What products are selling the best. Which service contract companies are hot, and which are not. Share menu training ideas, processes, lenders, and much more!See More

I think we need a place where we can post people that have ripped us off where they have promised something and haven't delivered. I thought I would start it here out of the sight of the people that aren't in dealerships.I will start with American Express. We have quit taking them after they charged us back on two different customer pay repairs. The first customer had signed an RO for a water pump replacement, we did the work, everything worked fine and no customer complaint, then they filed a…See More

The ASFA is a group of automobile dealers, lenders, industry vendors and other proessionals who are dedicated to improving sales operations through networking and sharing ideas, best practices and lessons learned.

Do you know where you can get the electronic keys for Lexus, BMW and Mercedes cheaper than buying the key and a module from the dealers?

Dicussion about key control issues and the importance of maintaining control of your vehicle keys and usage.