This group is to exchange ideas on best practices in the finance office. What products are selling the best. Which service contract companies are hot, and which are not. Share menu training ideas, processes, lenders, and much more!See More
I think we need a place where we can post people that have ripped us off where they have promised something and haven't delivered. I thought I would start it here out of the sight of the people that aren't in dealerships.I will start with American Express. We have quit taking them after they charged us back on two different customer pay repairs. The first customer had signed an RO for a water pump replacement, we did the work, everything worked fine and no customer complaint, then they filed a…See More
"you can find the keys a little less expensively at www.keylessride.com , however, they will still need to by programmed at the dealership.
This is the same with the new FOBIK keys on CDJ vehicles. I don't know the procedure for the others, but…"
The ASFA is a group of automobile dealers, lenders, industry vendors and other proessionals who are dedicated to improving sales operations through networking and sharing ideas, best practices and lessons learned.
"These fobs are tough to come by. Usually the Franchisee (BMW, Lexus) are the only ones that can replace. These fobs command a premium price and in some cases they will need to be ordered from the Parts Dept and may be a wait involved.