Technolgy
What innovative technology can be utilize to make the sale process from sales person to sales manager to business manager in order to provide seamless process giving customers the most amazing purchasing experience.
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Robert Moy added a discussion to the group F&I Processes & Products
Technolgy
What innovative technology can be utilize to make the sale process from sales person to sales manager to business manager in order to provide seamless process giving customers the most amazing purchasing experience.
pete zacharia replied to Robert Moy's discussion What are you doing at your dealership to be different from your competitors in the group Independent Dealers"Sell a Great Product that makes a strong presentation include an undisclosed 1 year warranty not just powertrain in the cost price of the car. Disclose only after customer cannot be sold a warranty or when they come back with a problem. Be sure the…"
Robert Moy replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"In looking at warranty companies. Wynns and Penn seems to have most complaints. I know that customers in many cases are not careful in reading the warranties or some dealers does not explain the coverages properly. But still lots…"
pete zacharia replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"Wynns warranties are the best but if you have cause, part #s and hours to fix ready when you call in a claim and make the clerks job easy they are more likely to approve and fund fast. You must have people with skills and knowlede.
Sad but True!"
Gene Daughtry replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"For many reasons during our length of service with AUL we haven't had a real issue with limits of liability. There have been 3 vehicles out of 1800 that AUL has stopped coverage after excessive repairs. We always use the 24/24 Estate…"
Sonja Bossier replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"Guardian Warranty Company is who we use. We've never had an issue with them. They've been the best so far."
Robert Moy replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"I looked at what AUL offers. As you said they have any year/any mlieage program limited to 12 months /12k.
Also according to their limit of liability section page 10 section Z it says (Aggregate). The aggregate total of all repairs and…"
Gene Daughtry replied to Robert Moy's discussion Warranty Issues in the group Independent Dealers"I use AUL Service Contracts. Up to 20 year old vehicles. They have an program for "any miles". I use thier Estate program and buy my units to fit. Under 125,000 miles they will cover the majority of a vehicle including seals and gaskets,…"
Robert Moy added a discussion to the group Independent Dealers
Warranty Issues
For interest to know what warranty companies are used. Have come across some dealers using warranty company which I am not sure they really know what they are selling or sometimes giving to their customers. Some dealers selling warranty that the customer gets a kit and warranty for anywhere from 5 years or 100k or longer. From doing my research these companies are referred to (product warranty) which are not insured. Or dealers selling older and higher used cars and offering warranty that…See More
Robert Moy replied to Robert Moy's discussion Loyalty Programs in the group F&I Processes & Products"It appears that many of these Lifetime Programs. Engine for Life, Tire for Life programs are not available in New York due to regulations and compliance that are too costly for companies to enter into the New York market. I am yet to…"
John Fuhrman replied to Robert Moy's discussion F & I Menus and bi weekly programs in the group F&I Processes & Products"When training dealers who are committed to really improving, menus average a 30% increase in all aspects of F&I. However, the proper interview prior to a full T/O is critical. There are several menu comanies that work well once all…"
Robert Moy replied to Robert Moy's discussion F & I Menus and bi weekly programs in the group F&I Processes & Products"bi weekly programs appears that have been around in the mortgage industry for awhile. Just about all major lenders offers the program, they just do not advertise because customers will payoff loan sooner, thus they make less in interest. If is not…"
Chuck Scalies replied to Robert Moy's discussion F & I Menus and bi weekly programs in the group F&I Processes & Products"Menu just about everyone if it is done the right way. Bi-weekly beware as there is NO AMORTIZATION schedule and with fees and months debit fee and dealer commssion being added and still VERY low APR client could in fact pay MORE in the…"
Chuck Scalies replied to Robert Moy's discussion Loyalty Programs in the group F&I Processes & Products"Yes- Auto4Life out of Reston VA. Lifetime PT coverage, inc in 2006 my cleients have used them, it works great as a differntiator. "IF YOUR SALES DPET AND MAMAGERS TELL THE STORY TO EVERY UP" Low cost +/-200 most cars, and…"
Profile Information
- Company
- Automotive Development Services
- Position
- President
- Dealership, Allied Industry or Finance Company?
- Allied Industry
- If Dealership, Franchise or Independent
- Not Applicable
- Your web site
- http://automotivedevelopmentservices.com
- Favorite Quote
- No mission is impossible.
- Activities Away From Work
- Basketball, Tennis, Golfing(beginner), Travelling, Cooking
- Birthday
- July 8
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