"Qualify, Qualify, Qualify; Do not try to like the person, do not think about liking the person, do not get into any disscusion that may lead you to like the person. It does not matter yet if you like the person, it only matters for now if they…"
I've found that a typical interview alone will not determine my selection. I do an interview with a little twist.
First I loosen them up by doing a meet and greet. I qualify them and make them very comfortable…"
When hiring sales people, do you go with how well they interview or do you follow your gut?Personally, I look for people who have the personality and sense of humor to connect with a customer. I have been training salespeople for over 15 years, so I know I can teach them the basics.I was looking at my sales board at the end of Sept and came to realize that 2 of my top 3 guys really interviewed horribly, but I have a "gut feeling" that they would be good. How often do you let your gut override…See More
"Excellent subject! You must also keep in mind the rules in YOUR state. Our Attorney General here in Illinois lives to sock it to dealerships. However, I am 3 miles from Missouri, where the AG doesn't care that much. Therefore, the Missouri…"
"This has always been a problem. Years ago, I used a Photo Editor to place my face on a $50 bill. I use this on every e-mail I send to a customer.
It looks a lot more like MONEY than a coupon, and I get a better response of people asking for me.
"Jim - you hit the nail on the head! I have been saying this for the past year or more. In the 80's when the domestics were cranking out cars as fast as they could three shifts a day they did have quality issues. During that same time the…"
"What I would like to see more of, you can't help with Harlene.
I would like to see more input from the other dealer principles and managers when someone posts a question or request for help.
I know I have posted responses and there end up only…"
"Love the ideas David!
Unfortunately, the Attorney General here in Illinois would call "Cash Back" an In-House Rebate and fine me until I bled!
Of course - 3 miles away in Missouri, they advertise it all the time!
"Yes, my friend, the tide is turning! Unfortunately, our captive is now GMAC, who apparently doesn't need our business. We're just sending more to Credit Unions and local banks.
Good to see you again Lin!
"Don't know your franchise or location - but this got everyone's attention here at our Jeep dealership in the Midwest:
I had a friend of mine with a "Rock-Crawler" Wrangler come out. I bought a couple of heaps from the junkyard…"
I do sales training not just to get new salespeople, but i will also train your people to do the right job with your customers. You can train salesmen, but the managers must follow the system that the salesmen were trained on. It all starts from the top.
Good Morning Mark do you have a Randy Nelson at your location?? My name is Jeff Carress with Automotive Credit Corp and I was trying to return his inquirey from yesterday. Please give me a call and let's see if we can help him out. 800 810 2202 ext 1227 Thanks Jeff