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Frank Martin's Discussions

Chasing Stips

Started this discussion. Last reply by Titan Crawford Dec 21, 2011. 30 Replies

I am interested in the process and procedures of dealerships when it comes to chasing stips. When the F&I manager has "papered" a customer before an approval what happens when stips are still yet…Continue

Tags: lenders, stips

 

Frank Martin's Page

Profile Information

Company
F&I Solutions, Inc.
Position
CEO
Dealership, Allied Industry or Finance Company?
Allied Industry
If Dealership, Franchise or Independent
Not Applicable
Your web site
http://www.fandisolutionsinc.com/about.html
Biography/Work Summary
F&I Solutions, Inc. Offers experienced F&I managers for fill in during vacation intervals or while seeking permanent hiring solutions.
Favorite Quote
INSANITY - Doing the same thing over and over, while expecting a different result.

Albert Einstein
Activities Away From Work
Fishing, Travel, going to the beach.
Birthday
April 15

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Frank Martin's Blog

After the T.O.

Posted on November 6, 2009 at 10:03am 0 Comments

I am often asked what my preferences are regarding processes and procedures after the salesperson’s initial T.O. to the business manager. I am disclosing a few ideas below that you may find helpful.

To start with, the F&I manager should make an effort to sit down and interview the customer before inviting them into the business office. Not only is this an effective way to gather pertinent information from the customer, but it is also a perfect opportunity to get acquainted and help the… Continue

Would you negotiate a car deal at your bank ?

Posted on November 5, 2009 at 8:32am 0 Comments

If you hold your F&I manager accountable for the numbers reflected in their department, let them run the bank. Sometimes the sales desk can become overzealous in their efforts to sell cars. I'm not saying they should be less aggressive, but instead, implement a process that incorporates the finance department as its own separate money-making entity. Doing this will allow the finance department to maximize profits for the entire dealership as a whole.



Packaging F&I products at… Continue

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At 5:02pm on November 5, 2009, Tony Blanchard said…
thanks for pushing it over to me.
At 2:35pm on October 29, 2009, Peter Maxwell said…
Yes it is. Need to talk to you about an F&I manager that is looking for an opportunity. I would like to use her for some things but wouldn't have enough...maybe you could use her as well.
 
 
 

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