Dugan Anderson
  • Male
  • Kalispell, MT
  • United States
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  • Donald Gill
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  • Terry Alling
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Dugan Anderson's Page

Profile Information

Automotive Business Consulting
Dealership, Allied Industry or Finance Company?
Allied Industry
If Dealership, Franchise or Independent
Your web site
Biography/Work Summary
I was raised in Montana in an Automotive Family. My grandfather started the Ford Dealership in Helena Montana in 1924. The dealership remained in the family until 1995 when it was sold.

I graduated from the University of Montana in 1975 and worked in the family dealership until 1982 when I purchased the Toyota dealership in Kalispell, MT. I operated the Toyota store in Kalispell until I sold it in 2002.

It took about 3 weeks to become totally bored with nothing to do, so I started looking for something to occupy my time. It soon became apparent the only business I was comfortable with and qualified to continue with was the Auto Business.

I accepted a position with a national training and consulting firm, later moved to their Sales Consulting division where I stayed for several years.

In my travels throughout the country, working with dealers and their people, I introduced a process for analyzing, forecasting, tracking and improving dealership operations.

I found that dealers and their people appreciate the hands on opportunities I am able to share with them. My goal is to establish strong relationships with all my clients, use the knowledge I have gained throughout my Automotive career and help dealers be more successful.
Favorite Quote
The best time to plant a tree was 10 years ago. The second best time is NOW.
Activities Away From Work
Flying, SCUBA diving, golfing, trap and skeet shooting, skiing and snow boarding.
July 19

Dugan Anderson's Blog

Let's be Careful Out There

Posted on June 10, 2009 at 11:09am 0 Comments

Anyone remember the Ford Auto Collection? Ford paid stupid money for dealerships, flooded the sales floor with salespeople, filled the lots with inventory, pumped the advertising WAY UP and look what happened, they FAILED. Why?

Commissions, advertising and floor plan represent the 3 largest expenses in most sales departments. Regardless of any "anticipations", these numbers MUST be controlled (along with all other expenses). Sales, grosses, expenses and inventories must be… Continue

Comment Wall (13 comments)

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At 1:10pm on January 20, 2015, nathan king, cpa said…


i'll need to look at Montana's banking rules if they have any that apply or hopefully the dealer already knows the law there just not the mechanics of setting up an rfc

he can email me taxcpa@lhph.info

At 6:28pm on September 18, 2009, Gene Daughtry @ Dealers411.net said…
We do not charge a service and handling fee. Here in Arkansas that fee or the Doc Fee kept changing from legal to not so I have stopped trying to keep up with it.
At 1:29pm on May 28, 2009, Stephen Barrett said…
We are having a decent year.....similiar to last year as far as sales but with fewer repossessions (so far). The credit of BHPH customers should be a bit better in that many subprime lenders are being overly stringent
At 5:17pm on May 27, 2009, Gene Daughtry @ Dealers411.net said…
I experienced a 20% slow down here in March only. We ran at normal numbers before March and since April 1st. The quality of credit has improved for us. I think alot of people are riding out the recession and not buying unless absolutley necessary. The summer will make it more necessary. We have always catered to a better customer in our operation so our inventory attracts some solid customers.
I do not have internet for our store. I never had any real success with internet for BHPH. I suggest asking Steve Barrett (he is a member here) about the internet. He has a great website and he has generated business from it. My thoughts about BHPH concerns how many vehicles he's trying to sell per month and where. I get most new business from drive by eye appeal and signage. Half of our business is repeat and referrals.
At 11:48am on May 22, 2009, Sam Ayala said…

Please stop by anytime!
At 8:40am on April 7, 2009, Charlie Hernandez said…
Hi Dugan,
I found your comment about the situation of the Inn and sreak dinner very refreshing as this reminded me that one should always get involved in every deal possible and talk to every customer, even if is to say "Hello". After 30 years of experience sometimes one forgets the basics. Thank you!
At 1:44pm on April 1, 2009, Craig Lockerd said…
yes,we have been talking....you dont miss much,do ya!......lol
At 1:32pm on March 24, 2009, Chris Wray said…
I look forward to speaking with you.
At 9:16am on March 24, 2009, Chris Wray said…

I read the comment about one of your BHPH clients having a lot of inventory they're trying not to take a bath on. Have you looked at our Vuenu Report? It's a report that can help your clients tell what are the most popular, highest grossing vehicles in their marketplace based on their criteria. It really helps stores avoid that issue to begin with.

I'd be more than willing to give you a call to walk you through a sample report.

Best Regards,

Chris Wray
Vuenu Media
At 7:44pm on March 16, 2009, Gene Daughtry @ Dealers411.net said…
Good luck

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