Charley Pompey's Page

Latest Activity

vanessa woods replied to Charley Pompey's discussion Do you take payments online at your web site? in the group BHPH Solutions
"Thomas, Good morning. I just saw your note here and would like to invite you to give me a call. I handled Charley's merchant accounts for the site and our IT team assists in getting your site live or even building one for you. You can reach me…"
Apr 16, 2010
vanessa woods replied to Charley Pompey's discussion Do you take payments online at your web site? in the group BHPH Solutions
"Charley, Glad to hear the payment website is functioning well for you. I hope all is well. I just wanted to post our info here in case anyone wanted information about setting one up. PAYTEK Solutions Vanessa Woods 615-869-0378 See you at NABD!"
Apr 16, 2010
Thomas LaBate replied to Charley Pompey's discussion Do you take payments online at your web site? in the group BHPH Solutions
"Charley I would love to take payments through a web sight, and have them get a code for the customers. how would I use this feature. I am just getting started with a RFC, I would like to do this the right way. Thank you for any imput."
Mar 26, 2010
Charley Pompey replied to Tom Gorham's discussion Internet Managers... Suggestions for new car lead generators? Past experience? in the group Internet Retailing
"Instead of buying leads, in my opinion, an inefficient use of your time and effort, look at it this way. 1) If the vast majority of your customers are using the web to research (some studies say over 90%!) their purchase...you need to be where they…"
Feb 10, 2010
Charley Pompey replied to Charley Pompey's discussion How Do I Improve My Buy Here Pay Here Web Site? in the group National BHPH Dealer Association
"Web Site Tip #5 Who handles your contacts and applications? Do they have any phone training or talent to be able to make your appointments? If a sales person is handling them, your appointment rate will be very low. It takes a different skill set…"
Feb 10, 2010
Charley Pompey replied to Gene Daughtry's discussion TRAFFIC FLOW AND DOWNS THIS TAX SEASON in the group BHPH Solutions
"Our Jan finished up very strong and Feb is gangbusters so far. We are tracking 10-20% over last year so far for traffic and sales. Auction prices are a little nuts, but ....if thats the worst problem I have. Charley Pompey, www.digapsblog.com , for…"
Feb 10, 2010
Charley Pompey replied to Ben Misra (secondarypro)'s discussion What is the best all around desking systems for BHPH, frontend , backend and collections? in the group BHPH Solutions
"Automasters has a very good collection system. It does not however do accounting or CRM / Closing functions at all. We use AutoStar for our collection, ADP for accounting and ProMax for our CRM and desking. I really like AutoStar for collections and…"
Feb 7, 2010
Charley Pompey replied to Gene Daughtry's discussion TRAFFIC FLOW AND DOWNS THIS TAX SEASON in the group BHPH Solutions
"Our business and customers are changing in front of our eyes, very quickly. I believe the dealers that will be successful this year, and going forward into the future, are the ones that are changing and adapting to the new realities of the market…"
Jan 22, 2010
Charley Pompey replied to Charley Pompey's discussion How Do I Improve My Buy Here Pay Here Web Site? in the group National BHPH Dealer Association
"Web site Tip #4 Use Google Analytics for your web site statistics on your web site. It's free, very flexible, easy to use and gives you a ton of info on your web site and what it is doing or not doing. Try it. Charley Pompey, for free BHPH…"
Jan 20, 2010
Charley Pompey replied to Gene Daughtry's discussion TRAFFIC FLOW AND DOWNS THIS TAX SEASON in the group BHPH Solutions
"Our business is pretty good. No complaints here. Good traffic and sales so far. It is early in the season though. I expect a big jump when W2's are out. Charley Pompey, for free BHPH website info, www.digapsblog.com"
Jan 20, 2010
Charley Pompey replied to Charley Pompey's discussion How to Improve Buy Here Pay Here Sales From Your Web Site? in the group Internet Retailing
"The next thing you may try to improve sales from your BHPH web site is to put your company web address (url) on your building in letters 12-18 inches tall. You can mount them on the building itself or put tape letters in your showroom glass. Chances…"
Jan 16, 2010
Charley Pompey replied to Harlene Doane's discussion How Does Social Media Fit Into A Dealer's Digital Marketing Plan? in the group Internet Retailing
"I'll take a slightly contrarian approach here... Just because you double your friends, followers or connections in your social networking efforts, does not mean you will double your sales. Social networking in all its forms, need to be part of…"
Jan 14, 2010
Charley Pompey replied to Steve's discussion Online Credit Applications in the group Internet Retailing
"To me, one of the overlooked benefits of an on line credit application is this. If someone takes the time and trouble to send you a complete credit application at your website, they are serious about doing business with you. You have to treat the…"
Jan 11, 2010
Charley Pompey replied to Charley Pompey's discussion How Do I Improve My Buy Here Pay Here Web Site? in the group National BHPH Dealer Association
"I agree totally. the problem I've found most of the time is the owner of the website (the dealer) does not hold his/her website provider to a goal or set of expectations for the website. The website MUST sell cars. If it does not, it needs to…"
Jan 11, 2010
Bob Selby replied to Charley Pompey's discussion How Do I Improve My Buy Here Pay Here Web Site? in the group National BHPH Dealer Association
"Guys, dont get wrapped up in just how the website looks... there is a TON of behind the scenes things that go into a web site. You can have the prettiest and most functional site in the world, but if noone finds it, then its a big waste. Dont get…"
Jan 11, 2010
Charley Pompey replied to Courtney Cole's discussion 2010 May Be Much Better Than We Thought!
"I'll eventually start sounding like a broken record here but... the dealers who are changing and adapting to the new retail enviornment...with updated technology, CRM systems, website and internet strategy, improved sales processes and training…"
Jan 11, 2010

Profile Information

Company
DigAps.com
Position
President
Dealership, Allied Industry or Finance Company?
Dealership
If Dealership, Franchise or Independent
Independent
Your web site
http://www.digaps.com
Biography/Work Summary
Charley is the owner of Car-Lotta Credit with 3 offices in Northeast Pa. Started in 1986, Car-Lotta is at the forefront of web merchandising for BHPH dealers doing 50% of sales directly from the web site www.carlottacredit.com. Charley has started DigAps.com to bring this unique web merchandising expertise to the BHPH industry. For free information, articles and links see his blog...www.digapsblog.com.

Charley has also owned 3 new car stores in his last 25 years in the car business.
Favorite Quote
Never Give Up, Never Surrender
Activities Away From Work
Studying Italian, Travel, Riding a Vintage Harley, spending time with my family
Birthday
December 8

Comment Wall (2 comments)

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At 4:51pm on January 1, 2010, Charlie Hernandez said…
So you know I sold my new car store last year and presently consulting for large dealer groups in the North East. My not having a website has no bearing on how I feel about what I said. You make no sense. Maybe if you had a better insight of new car dealerships you would understand what most others in the blog see!
At 11:27am on December 29, 2009, Gene Daughtry said…
Charley,
Glad you joined our group BHPH Solutions. This has been a great site. Lot's of talent here. I am learning from everyone. If I can do something for you let me know.
 
 
 

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