Until we all prove to the customer that the Internet is a 'fast response tool', we will have the burden of proving our worth to that customer. The problem is 'sheer physics'- people cannot do 2 things at the same time. Unfortunately, selling vehicle…
'Front Line Ready' originated in the old days when good dealers said 'if the only thing the customer complains about is the price'- you're probably going to sell them a car. Used car competition is stronger than it's ever been. Today's educated cons…
34 yrs in the Automotive Industry- combined retail/consulting.
From Sales Associate to Dealer Principal. Last 14 yrs focusing on Lead Management and Net Profit Improvement. Have worked for dealerships, dealer groups and OEM's.
Favorite Quote
Life is what happens to you while you're making plans to do something else- 'Carpe Diem!'