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AJ AGER joined Greg Goebel's groupPosted on December 29, 2011 at 1:17pm 0 Comments 0 Likes
A word to anybody using service contracts facilitated by the National Vehicle Protection Services (Interstate, American Guardian, Marathon, NASC). I have a customer that I witnessed try to cancel a contract and actually had the company hang up on him instead of cancelling it. .One guy was extremely rude and argued with him for ten minutes and then transferred my customer to another CSR who argued for another ten minutes and then just hung up on the customer. I have never in twelve years…
ContinuePosted on September 23, 2009 at 11:00am 0 Comments 0 Likes
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