Comment

Comment by Gene Daughtry on February 11, 2009 at 8:56am

Our collections have been off really since May 08. We began being more aggressive in contacting customers and offering "help" when we saw trouble on an account. This was to slow down the customers who give up easily from "knee jerking". We do not allow 30 day delinquent without good reason. In November and December we send out a "holiday" letter asking customers to remember us in their budget. Dollar wise our December was up over 2007 and November 2008. January collections improved within 3% of last year (current accounts). We missed the January dollars over last year by 2%.

Comment by Greg Goebel on February 11, 2009 at 8:40am

Gene, I just spent quite a bit of time yesterday with a very successful BHPH dealer here in the Sarasota area that is going to be featured in an upcoming magazine article and he indicated that his collections have been off more the last couple of months that normally would be expected seasonally. What has your experience been like beginning early December, and if it is off, what steps have you had to take to stay on top of it?

Comment by Gene Daughtry on February 8, 2009 at 5:04pm

Greg,
This is an interesting idea. I thought it would be cool to get involved.
2009 should be an exciting year for BHPH and I setup our operation from the start to target better than usual BHPH customers. There should be alot more of that customer in the market today.

Comment by Greg Goebel on February 8, 2009 at 3:25pm

Gene, great to have you aboard and I am thrilled to see a BHPH site born even before we have gone "live".

Comment by Gene Daughtry on February 7, 2009 at 6:43pm

I have 19 years of car business experience. I have been involved in Special or Secondary Financing and BHPH since 1991. I have an operation going now and I will share the experience.

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